Pricing & Offer Governance Framework

Decision scope

This playbook defines which marketing metrics should influence capital allocation decisions within the next 30–90 days, and which should not. This playbook is part of the broader Decision Playbooks framework used to structure executive decision-making across growth and marketing.

A decision model for defining which marketing metrics actually drive investment decisions, and when to act.

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When it is used

Discounting increasing over time

Low close rates with unclear explanation

Commoditisation and weak differentiation

Conflicts between sales pressure and pricing discipline

Inputs

Offer structure and pricing architecture

Discounting patterns and deal notes

Win/loss reasons and competitor context

Delivery costs and margin constraints

Outputs

Offer structure options and decision criteria

Pricing hypotheses and test design

Discounting rules and approval thresholds

Decision triggers for packaging changes

Review cadence and accountability

Application

Used to stabilise pricing behaviour and make packaging decisions testable rather than political.

Commercial terms

Terms depend on number of SKUs/packages and sales complexity.

Share how pricing and discount decisions are currently made.

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